Salesforce Accredited Professional AP-203

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Salesforce Communications Cloud Accredited Professional AP-203 Prüfungsfragen mit Lösungen:

1. United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete. Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?

A) Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM
B) Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs
C) Synchronize real time customer data between the two CRMs at the end of business day using batch updates.
D) Introduce customer data management system as a part of digital transformation to keep customer data up to date

2. What are the 3 keys inputs used by order management to determine the output of MACD order.

A) Assets and inventory item records
B) Quote and quote line items records
C) Commercial and technical product configurations
D) Order and order item details
E) Fulfillment request and fulfillment request line records

3. ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?

A) Keep the number of attribute on the product low, avoid big picklist and direct assignments.
B) Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
C) Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules
D) Advise them to use picklist attribute with multiple pick lists values instead of configuring new products

4. Has commercial attribute called "access Type" on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the "access type" value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?

A) M:1
B) M:M
C) 1:1
D) 1:M

5. UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement

A) Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order
B) Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
C) Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item
D) Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global

Fragen und Antworten: