Salesforce Architect Arch-302

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Salesforce Certified B2C Solution Architect Arch-302 Prüfungsfragen mit Lösungen:

1. A company needs to have specific fields encrypted in the user interface on the contact record in Service Cloud as well as on some fields in data extensions that exist only in the Marketing Cloud. The merchant believes that Salesforce Shield Encryption is a suitable solution.
Which two considerations are relevant for the merchant when determining an appropriate solution?
Choose 2 answers

A) With Shield, encrypted fields are not visible to the user, but there are no other feature impacts.
B) With Shield, encrypted fields cannot be used to filter or sort in Process Builder and Flow Builder.
C) Shield encryption can be done on any standard or custom field on all field types, but cannot be set to encrypt those fields in Marketing Cloud.
D) Field-Level Encryption is also required on Marketing Cloud to encrypt the custom fields.

2. A retail company uses B2C Commerce and Marketing Cloud to enable cross-cloud communication on behalf of its customers. As part of the newsletter signup journey, the company would like to send a coupon code to each customer 3 days after registration. Once the coupon code has been redeemed, the company would like to alter the customer's journey to stop reminder emails.
Which two configuration steps should a Solution Architect take to ensure the customer's journey is updated after the coupon code is used?
Choose 2 answers

A) Create a service definition in B2C Commerce that points to Marketing Cloud's REST API.
B) Create a service definition in B2C Commerce that points to Marketing Cloud's SOAP API.
C) After purchase, use Marketing Cloud to request coupon redemption details from the B2C Commerce service definition.
D) After purchase, use the B2C Commerce service definition to send redemption data to Marketing Cloud.

3. Universal Containers (UC) Is planning a campaign for its newly-launched product categories. They have already run similar campaigns in the past and want to cross-sell this new product to their existing customers.
To achieve this, they are creating customer group segments using its e-commerce strategies while adhering to the current customer's compliance preferences for previous campaigns.
Which two products should a Solution Architect include in the architecture to meet UC's needs?

A) Marketing Cloud and Sales Cloud
B) Service Cloud and B2C Commerce
C) Marketing Cloud and B2C Commerce
D) Marketing Cloud and Service Cloud

4. An organization has separate support teams that work with customers based on their tier level. Tier levels are based on the amount of money a customer spends. The organization wants incoming support cases to automatically be routed to the correct team based on their tier level.
Which two options should a Solution Architect configure to accomplish this?
Choose 2 answers

A) Support Processes
B) Assignment Rules
C) Queues
D) Auto Response Rules

5. A customer is currently implementing B2C Commerce and wants to use Marketing Cloud to send triggered emails like the Welcome Email, Order Confirmation, and Order Status Update Email. The customer is not interested in Sales or Service Cloud.
Which three steps are required to configure the Marketing Cloud for B2C Commerce storefront triggered emails?
Choose 3 answers

A) Copy and paste the Collect Script within the head or body in the website template.
B) Set up jobs in B2C Commerce to send catalog, product, order, and customer to Marketing Cloud SFTP.
C) Configure data extensions in Marketing Cloud for B2C Commerce objects.
D) Update order.export custom object in B2C Commerce with the Marketing Cloud object data extension
E) Extend the B2C Commerce storefront to trigger emails via Marketing Cloud's journey REST APIs.

Fragen und Antworten: